To our Valued Customers,
We know how challenging this time has been for you and your practice. As your partner in patient care today and always, Carl Zeiss Canada – Medical Technology is here to support you as you navigate these uncertain times during the COVID-19 pandemic.
That is why we have created our ZEISS Digital Support Portal, to provide you with immediate access to numerous resources, from our ZEISS Academy eLearning Centre to our Clinical Library of educational webinars, and service information, including how to properly disinfect your ZEISS instruments.
All of this information and more is available at your fingertips.Simply access our portal online at www.zeiss.ca/supportportal
ZEISS cares about your health and safety and realizes that some of you continue to be in practice directly treating patients. To help with your protective protocols, ZEISS globally is offering free slit lamp breath shields. We are proud to have been able to provide our ophthalmic customers across Canada with over 4,383 breath shields to date. If you would like a breath shield for your practice, please visit the Support Portal to order yours. *
While it certainly isn’t “business as usual” these days, our entire team at ZEISS Canada is working and committed to providing the same quality customer care and support you have always expected from us. We, like you, are adapting to the times and are pleased to share that we can continue to offer “virtual demos” online to show you our latest innovations in technology.
We look forward to welcoming you to our newly renovated Customer Experience Centre at our Head Office in Toronto once current restrictions have been lifted.
We are here by your side. We hope you will access our Support Portal and find the information and tools provided there accessible and helpful. Stay connected with your ZEISS Team. Our Account Managers, Customer Care, and Service Teams are all standing by to serve you.
Best regards,
Moosah Gulam
President of Carl Zeiss Canada Limited.
