Enabling you

Planned maintenance ensures your devices are always in top shape, helping to maintain uptime and optimal results for your patients.

When a problem comes up, just call us and we’ll help over the phone. We are able to offer remote services too, allowing for quick remedy of your problems.

Each specialist has access to factory support if needed, for escalations and they can order parts from their Mobile Workplace to expedite repairs enabling you to be up and running again.

Per-visit prices are available for planned and corrective maintenance. Speak to our customer care team to arrange a consult with one of our technicians.

Our OPTIME Service Agreements offer a fixed price for service. This provides a predictable cost for budgeting. ZEISS Service Partners have less down time due to ZEISS Pro-Active Service, and receive faster service when needed by eliminating estimates and approvals.

Prompt delivery of ZEISS Spare Parts is available through our customer care team.

With decades of experience in supporting clinical and practice needs, our company trained global service team enables you to focus on patient care. Availability of resources around the globe whether in person or online, helps to ensures uptime of devices whenever needed.

Our customers will profit from transparent processes in our service world. We share our knowledge and experiences along the end-to-end service processes to gain data-driven insights for clinical processes.

Our mission is always to be personally and digitally connected with both, our customers, their equipment and within our organization. Therefore, we manage our partnerships with the latest available digital technologies.