ZEISS at your side

One Hub - Different Solutions

Support whenever and wherever you need It

Customer Care at ZEISS goes far beyond the manufacturer‘s warranty. We are committed to helping you optimize your operations in every respect with comprehensive and innovative services from our OPTIME Service Agreements, to our digital MyZEISS portal full of training and resources, to our Online Shop that puts ZEISS products at your fingertips 24/7, 365!

As your trusted partner in healthcare, we are dedicated to helping you optimize your business.
Discover our latest offerings and tools all designed to make your life easier!

ZEISS Service

When and where you need it

Enabling you to focus on patient care

Complex technology will need maintenance and service to help to ensure consistent performance. Benefit from ZEISS services so you can focus on what matters for your clinic or practice: offering great patient care.

Reliable: Ensuring your devices work whenever you need them
Transparent: Managing your instrument performance and costs
Connected: Benefit from long-lasting partnership


The Ultimate in Service

ZEISS OPTIME enables you to focus on patient care

ZEISS OPTIME is all about having us ready and at your service. Benefit from the priority treatment you’ll receive for a rapid response and manage the cost of service year over year for the life of your equipment.

This is what the ZEISS OPTIME Advantage is all about.

Maximize your product usage with MyZEISS

MyZEISS App (desktop and mobile) is the easy access to ZEISS resources, with 24/7 access to:

  • Manage your systems and service contracts
  • Attend video-tutorial based training at your pace
  • Complete certified trainings for selected products
  • Get access to self-help guides and FAQs
  • User manuals and instrument documentation
  • Use the consignment management tools to manage your consumables
  • Get access to peer generated clinical articles

Shop & Buy Online 24/7 with our ZEISS Online Shop.

Get access to ZEISS spare parts and accessories at your fingertips with our ZEISS Online Shop.